Shipping Policy
Shipping Policy
Where your order is, when it ships, and what it costs — all in one place.
Processing Times
Most orders are processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking details.
Domestic Shipping (United States)
Domestic orders ship via USPS. Rates are calculated at checkout based on weight and destination.
| Service | Speed | Price |
|---|---|---|
| Economy | 5–8 business days | Calculated at checkout |
| Standard | 3–4 business days | Calculated at checkout |
| Free Shipping | 5–8 business days | Free on orders over $100 |
International Shipping
We ship worldwide via DHL Express and USPS (First Class Package International, Priority Mail International, and Priority Mail Express International). Rates are calculated at checkout.
Customs duties, brokerage fees, and taxes for international orders are solely the customer’s responsibility. Please note international orders are final sale.
Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Questions? Email mondseecompany@gmail.com — we respond within 24 hours.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please reach out to us at mondseecompany@gmail.com within 7 days of the expected delivery date. We will review each situation and work with you on a resolution.